Your customs broker will require
access and delegation of authority in order to assist with portal management.
Grant AccessWhen your customs broker has submitted a request for access, you will need to confirm the request for access.
- The BAM will log in to the CCP
- Navigate to the “Manage pending third party requests”
- Select the level of access
There are two levels of third party access, neither of which will share your companies sensitive information (bank account, user profiles, business relationships):
- Business Management Relationship
Delegates access to all program accounts to the service provider including any programs added in the future.
*this option provides the optimal level of access for your customs broker to assist you in the CCP - Program Management Relationship
Delegates access to only selected program accounts to the service provider.
Once access is granted, the BAM will need to delegate the authority level.
Delegation of Authority (DOA)
- Business Account Manager - Proxy (pBAM)
Selecting BAM for your third-party service provider will automatically default their access level to pBAM, also known as a Proxy Business Administrator. A pBAM can perform operational activities such as requesting rulings, making payments, view Statements Of Accounts (SOA’s), and past invoices and payments. A pBAM access level is required by a Customs Broker who will be applying for your binding rulings, making your payments of duties and tax and other aspects of managing your financial obligations with Customs. A pBAM does NOT have access to the client’s sensitive information such as bank account information. A pBAM CANNOT see or manage the employees or business relationships of the client. - Program Account Manager - Proxy (pPAM)
This user role is for the third party program account manager. The purpose of this role is for the third party to assume the management of a specific import account (BN9) without access to the client's sensitive information and access of the client’s employees or business relationships. The pPAM has the same restrictions as the pBAM and can perform the same operational activities. The pPAM is limited only to access a specific program account.
It is recommended that Business Management Relationship access be granted to PCB with pBAM authority levels in order to continue to provide services as necessary. Please also ensure that you enter an expiry date. We are unable to access accounts that have left the expiry date field blank.
