Video | Courier Services Offer Customs Brokerage. What Is The Difference?
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Video | Courier Services Offer Customs Brokerage. What Is The Difference?

In this video we highlight the difference between customs broker services offered by a courier and a dedicated customs brokerage firm.

The advantage of using a broker:

Risk Management

  • A customs broker will ensure that the importer is meeting the many new conditions under Canada Border Services Agency (CBSA) on-site compliance. The CBSA has embarked on a new and aggressive method of checking compliance - new on-site compliance will target all importers taking advantage of NAFTA, duty reductions, and other duty relief programs.
  • A customs broker will assist the importer with the increased complexity of NAFTA regulations, enabling him to take advantage of NAFTA and other trade agreement opportunities that can have a significant impact on the firm's bottom line in reducing duties and taxes
  • A customs broker stays abreast of the growing number of rules, regulations, and conditions that allow the importer to qualify for NAFTA.
  • A customs broker provides the timely delivery of goods, which is critical for good client service.

Flexible Staffing

  • Customs brokers alleviate the need for importers to have staff with specialized customs knowledge and so frees up the importer to concentrate on revenue-generating core competencies.
  • Customs brokers manage peaks and valleys of importing volumes, creating automated entry documents from previously classified goods. This work is generally clerical in nature with some demand for knowledge of customs entry regulations.
  • Customs brokers provide post-entry work that may take the form of a refund or other payment amendment request to the CBSA. Changes in information regarding the description, value, quantity or origin of the imported goods often require further processing.
  • Customs brokers provide shipping advice and monitoring and tracking of goods.

Decreases The Importer's Fixed Costs

Customs Brokers Provide:

  • IT support
  • Hardware
  • Software
  • Hardware/Software maintenance costs
  • Personnel and associated overheads
  • Passive Control New technology on the part of the customs broker gives importers the ability to gain control over importing information without taking on the function (e.g. web-based trade information management solutions).

Brokerage Fees

Customs broker fees are usually only a small portion of your company's overall importing cost.

If you are importing or exporting goods into Canada or the USA, Pacific Customs Brokers can help. Please contact us for Canadian and U.S. customs brokerage, trade and customs compliance consulting, international freight forwarding, warehousing and distribution services. 

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About the Author
Taryn Hannah
CCS, CTCS

Taryn Hannah is General Manager for PCB Canadian Operations, directly overseeing the Release, Trade Compliance, and Office Administration teams. Taryn has been a trade professional since 2005, specializing in strategic and operational process building and management. She began her career with PCB in release operations, which built a strong foundation in many entry modes. In 2010 Taryn became the Supervisor of our Trade Compliance Group, working with staff and clients to understand regulatory documentation, labeling, data, and timing requirements for all imports into Canada. Over the years, she has become an expert in Participating in Government Agency dealings and has been called upon to speak at events such as Vancouver Fashion Week and various customized courses for industry and associations. Taryn has been recognized for her expert knowledge by receiving the designations of Customs Compliance Specialist (CCS) and Certified Trade Compliance Specialist (CTCS) from the Canadian Society of Customs Brokers.

While we strive for accuracy in all our communications, as the Importer of Record it is incumbent upon your company to ensure that you are aware of the requirements under the new regulations so that you maintain compliance as always.